In a rapidly evolving landscape of AI, Australian organisations stand at a critical juncture. The potential for significant financial gains associated with AI is evident, with some reports showing that adopting an AI portfolio can lead to over $100 million in incremental EBITDA. But the path to realizing ROI is…
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IVR is a powerful tool for managing call queues and improving customer satisfaction, but it requires maintenance for optimal use. Regular IVR testing is essential to make sure your system is secure and works as it should. Testing also helps you improve call flows, ensure quality, and understand performance. Here…
Black Hat and DEF CON are two of the major security conferences in the U.S., drawing large crowds of cyber and AI decision-makers to Las Vegas. Black Hat USA 2024 ran from Aug. 3-8, with most of the briefings occurring on Aug. 7 and 8; DEF CON 32 runs from…
New research from cybersecurity company Volexity revealed details about a highly sophisticated attack deployed by a Chinese-speaking cyberespionage threat actor named StormBamboo. The threat actor compromised an ISP to modify some DNS answers to queries from systems requesting legitimate software updates. Multiple software vendors were targeted. The altered responses led…
Published August 9, 2024 We may earn from vendors via affiliate links or sponsorships. This might affect product placement on our site, but not the content of our reviews. See our Terms of Use for details. This online e-degree program will get you up to speed on programs like ChatGPT,…
IVR banking is very common. If you’ve ever dialed your bank to check an account balance or pay a bill, you’ve probably used it. In addition to these basic self-service tasks, customers can use bank IVRs to report fraud, update personal information, check their transaction history, or even change their…
Earlier this year, nonprofit Technovation announced The AI Forward Alliance, a collaboration intended to increase the number of young women in the AI industry. This is one of many initiatives the organization has leveraged to keep its curriculum cutting-edge since its inception in 2006. We spoke to founder Tara Chklovski,…
There is evidence that the EU may get Apple Intelligence after all — thanks to a tiny difference in the release notes for macOS Sequoia 15.1 and iOS 18.1. It was previously thought that the AI feature would not be available in the bloc on any Apple device due to…
Agriculture plays an integral role in upholding ecological equilibrium by nurturing plant growth, managing livestock, and safeguarding the welfare of the general population. However, the rapidly increasing demands for agricultural products necessitate breakthroughs beyond traditional processes. Agritech, short for agricultural technology, stands at the forefront of this evolution, spearheading advancements…
Published August 8, 2024 We may earn from vendors via affiliate links or sponsorships. This might affect product placement on our site, but not the content of our reviews. See our Terms of Use for details. Fast, affordable cloud storage isn’t always easy to find for businesses, but now you…
The U.K. government has announced a £32 million investment into 98 AI projects that promise to cut train delays, speed up prescription delivery, and reduce supply chain emissions. This comes days after it was revealed that the £1.3 billion earmarked for AI supercomputers had been scrapped. The companies receiving financial…
Zero-trust security operates on the fundamental premise that trust should never be assumed, regardless of whether a user or device is inside or outside the corporate network. Franklin Okeke, writing for TechRepublic Premium, explores the benefits of incorporating zero-trust security into your organization’s cybersecurity framework to prevent data breaches and…
Generative AI represents a significant development in the field of AI, offering a wide range of capabilities and potential benefits. Generative AI is reshaping businesses across industries by offering automation, personalization, and efficiency. It enables companies to optimize operations by generating content, designing creatively, and streamlining quality assurance processes. However,…
Published August 7, 2024 Discover the latest cybersecurity trends and techniques in this year’s Black Hat and DEF CON roundup. Black Hat and DEF CON are two of the major security conferences in the U.S., drawing large crowds of cyber and AI decision-makers to Las Vegas. Black Hat USA 2024…
A federal judge has ruled Google holds a monopoly on general search services and text ads, according to a case that concluded on August 5. The case will proceed with this ruling regarding Google’s liability as a monopolist, but the subsequent steps have yet to be determined. “The court reaches…