Google showed off its next-generation Pixel 9 phones, its new Gemini AI features, the Pixel Watch 3, and the Pixel Buds Pro 2 at the Made by Google presentation on Aug. 13, streamed from Mountain View, California. The technology represents Google’s efforts to strengthen its ecosystem with AI, Rick Osterloh,…
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On Aug. 20, the Commonwealth Bank of Australia’s venture-scaling arm, x15ventures, will close applications for its annual Xccelerate program — an opportunity for tech startups to win a $250,000 investment into their company. The competition reflects the CBA’s broader efforts to establish itself as a dominant force in fintech AI.…
Published August 14, 2024 Patch Tuesday brought updates for 90 security vulnerabilities, including patching severe remote code execution vulnerabilities and closing some doors in Chromium. Patch Tuesday, Microsoft’s monthly report of security updates, brought 90 CVEs, including some vulnerabilities that were being actively exploited. Some vulnerabilities originated in Chromium, meaning…
Conversational IVR uses natural language processing and automated speech recognition to understand what customers are saying, typically in the context of a customer support request. While conversational IVR has been available for over two decades, recent advances in AI have expanded the possibilities for intuitive, natural, and useful phone-based dialogue.…
A new report has found that Australia’s available pool of cybersecurity skills is smaller than realised. The report, Australia’s Cybersecurity and Technical Skills Gap, an analysis by security provider StickmanCyber and based on an analysis of ABS census and labour force data, revealed a shortage of 10,000 technical roles throughout…
ESG, short for environmental, social. and governance, refers to a constantly evolving set of criteria used by organizations to assess the ESG impact of their business operations, projects, and investments. Maria Carrisa Sanchez, writing for TechRepublic Premium, presents this explanation of ESG, including its evolution, features, examples, benefits, and drawbacks.…
As generative AI becomes more popular, organizations must consider how to deploy it ethically. But what does the ethical deployment of AI look like? Does it involve reigning in human-level intelligence? Preventing bias? Or both? To assess how companies approach this topic, Deloitte recently polled 100 C-level executives at U.S.…
Unlike traditional or self-hosted IVR, cloud IVR offers rapid deployment and scalability advantages, making it an attractive option for businesses of all sizes. Cloud IVRs also offer a broader range of integration options, which makes them great for everything from making payments to providing personalized customer experiences. However, there are…
Hosted IVR is a cloud-based solution that a vendor operates and maintains. The system resides on the vendor’s servers and is delivered over an internet connection, requiring no hardware or software on your end. That’s just one of many reasons hosted IVR is the ideal system for most companies. Here…
Black Hat and DEF CON are two of the major security conferences in the U.S., drawing large crowds of cyber and AI decision-makers to Las Vegas. Black Hat USA 2024 ran from Aug. 3-8, with most of the briefings occurring on Aug. 7 and 8; DEF CON 32 ran from…
Modern software systems do not work in silos. To attend to different levels of queries from users, they need to connect with various applications, databases, and services. This web of connection is made possible by APIs. Without APIs, developers will be limited in terms of what their applications can do…
Artificial general intelligence, or AGI, is a hypothetical form of AI designed to perform human-level cognitive functions, such as the capacity to self-teach. AGI is regarded as very powerful since it can autonomously solve a wide variety of cognitive tasks, as opposed to weak or narrow AI systems that carry…
Secureworks is a U.S. headquartered publicly listed cybersecurity firm offering extended detection and response, XDR, technology, and services. Majority-owned by Dell, its XDR is marketed under the Taegis product brand. This year, the company launched a “ManagedXDR Plus” offering for mid-market customers seeking more tailored cybersecurity options at a reasonable…
Generative artificial intelligence refers to deep learning models that can generate content such as images, code, text, and other forms of media. These algorithms are trained to identify patterns using large datasets, enabling them to produce similar output. Maria Carrisa Sanchez, writing for TechRepublic Premium, presents this explanation of generative…
Australian organisations have ranked fourth in an assessment of how widely enterprises in 16 countries are using and implementing generative AI. The survey, conducted by data analytics firm SAS, found that 63% of Australian businesses are now using generative AI. The findings, based on responses from 1,600 global AI and…